Tuesday, 18 February 2014

We can help you

During Care & Repair Week, we want to get a simple message out to the many thousands of older homeowners in Wales who live in poor housing. That message is: 'We can help you'.

If you are having difficulty getting up the stairs, if you can’t get in and out of the bath, if you are cold but afraid to turn on your heating because it costs so much, if your roof leaks, if your walls are damp, if your house is in disrepair, if you’re scared of falling on the steep steps to your house… whatever your housing problem, we can help you.

Last year, we helped 30,000 older people with their housing problems, 12,000 of whom lived alone. Most of the people we help are aged over 60 and their average age is 75. 10% of the people we help are over 90. Last year, 20 of our 22 Agencies helped people aged 100 years old or more.

We provide our services across the whole of Wales so wherever you live, we can get out to you, assess your housing problem, make sure you are claiming everything you are entitled to, talk to you about what you want, find out what grants or other funding is available to help you, find you a reliable builder, supervise the work, or do the work ourselves with one of our in-house handy-persons.

Our services are important. Not only do they help improve older people’s quality of life by keeping them safe, warm and independent in their own home, but they also keep them out of places they don’t want to be - ambulances, hospitals, GP surgeries and residential care homes. And we work with others to get it right, such as important partners like Welsh Government, occupational therapists, local authority housing staff, housing associations and health professionals.

But for older people, our biggest message for Care & Repair week is… We can help you! If you would like to contact us, you can call 0300 111 3333 anywhere in Wales and be connected to your local Care & Repair Agency.

Chris Jones
Chief Executive, Care & Repair Cymru 

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