Prepare for the future with Dŵr Cymru

Providing customers with reliable water and waste services is a priority for Dŵr Cymru Welsh Water. But expanding our network to support economic development is also an important part of our role.

Welsh Water’s Developer Services team help customers to connect to the network, offering 15 different services which support them through every step of their development.


Connecting with You

In June 2014, we held our first dedicated Housing Association Forum. The prime objective was to receive feedback from customers, which will allow us to improve our services.

Attendees told us that the forum provided an excellent opportunity to engage openly with Welsh Water and said they would like to see further links between Welsh Water and the RSL sector. With support from CHC, we plan to hold additional workshops in the coming months.


Preparing for the Future

We’ve all had challenges to face over the last few years, including the introduction of new legislation, such as mandatory build standards. We need to continue to engage with our customers so that we can meet future challenges together.

Over the next six years, the population of Wales may grow by around 100,000. Preparation is key to being ready to support this growth. Welsh Water plans to increase network capacity to enable us to continue to support development. And we want to engage with you now to ensure that we can continue to support your future projects.

If you have an upcoming project you would like to discuss with us or need advice on your development, call 0800 917 2652 or email developer.services@dwrcymru.com. 

Ian Wyatt, Head of Developer Services
Dŵr Cymru Welsh Water