Showing posts with label newydd housing association. Show all posts
Showing posts with label newydd housing association. Show all posts
Thursday, 3 July 2014
Rural Week - 'The cheapest home available in the village is £450k'...
At the moment my life revolves around Zoopla and Rightmove. Then back to Zoopla again. I change the price bracket, hoping that something may just pop up that needs a bit of work….we could negotiate the price down? Negative. Each morning I reach for my phone, click open the app, adjust the price bracket and….yes it’s become an obsession!
Back in February this obsession had not begun, instead my day consisted of filling in reams of paperwork, calculating our monthly spend, printing evidence of our savings accounts and, most importantly, proving our links to the local area. I was getting excited, we were applying for a low cost home ownership property in Cowbridge. However, I soon found out that managing expectation was key. I knew many many people would be applying for this single property. So 6 weeks later we found out… negative.
My boyfriend works on the family farm but earns very little. On the other hand, I earn a decent wage but despite working for a housing association, promoting affordable homes in the Vale of Glamorgan, we just can’t seem to purchase an affordable home ourselves anywhere near the farm.
We have been together for 2 years and privately rent a home…but it's 5 miles away from the farm. Depending on the time of year, my boyfriend moves in with his parents during lambing, harvest or when the horses are foaling. Not a prospect that fills me with excitement. I would like to add that we also have a decent deposit, but we still can’t find an affordable home within 5 miles of the farm. The cheapest home available in the nearest village is £450,000. Totally out of our reach. This makes our house search the most frustrating activity of the day.
So what is the solution? There isn’t one at the moment… a farm can’t be moved. I continue to hope that low cost affordable homes will be built near the farm. Likelihood? Negative. There was recent talk of a new housing development in the neighbouring village, but looks like these will be executive homes. The frustration continues.
Mared Elenid Williams @maredelenid
Marketing Coordinator, Newydd Housing Association
Tuesday, 10 September 2013
Facebook: The good, the bad and the ugly!
I am writing this blog just after running a competition on our Facebook page, and it was quite successful on one hand and a bit of a hassle on the other!
Our Facebook page started back in 2011. I was incredibly lucky to be able to push it forward with supportive senior management who love social media, use it regularly and wanted the organisation to embrace it. Our information services and human resources departments were concerned but after ironing out the lumps and bumps we were all of a sudden pushed into the world of social media. It wasn’t just new for the organisation but new for me too. I hadn’t done this before, what if my confidence backfired and something really really bad happened?
Helen Reynolds from Monmouthshire Council came to the rescue. I met her at CHC’s PR Network. She filled me with confidence and advice and her success spurred me on to think that I could do it too.
The first step was to ensure that all our staff had access to social media. Our remote workers enjoy keeping up with daily happenings as do staff that are on maternity leave, sabbaticals or maybe those that have left for pastures new. It also meant there were more people to help me!
Tenants can ask us anything and everything on Facebook. I sometimes find that I am a housing officer, maintenance officer, police officer, community worker and any other officer you can think of all in one! This means that staff across the whole organisation need to be involved or at least aware of queries coming through Facebook just like any other letter, email or phone call.
Staff across each department have been trained on the use of Facebook. Although we may need to increase their confidence, they are very much aware of its importance as a communication tool and the need to combine it with other methods of communication. This hasn’t been a quick process as it does take time to get political buy-in.
Up until this year, I hadn’t had a real problem on Facebook. I hadn’t had foul language posted, hadn’t really had abusive comments directed at staff and hadn’t had a persistent barrage of messages demanding a reply a second after posting it. However, we have this year. This means that you have to be on the ball. When a message is posted, check it, do something about it and reply in a timely manner suitable to the query. And if you have to delete it, make sure you explain why. Perhaps it’s because of the recession or because people aren’t hibernating this summer, or perhaps because more people are aware of our page, but this year not all our messages have been 100% positive. BUT we have also had lovely comments. At the end of the day, Facebook is a public method of voicing an opinion. It isn’t plain sailing and you need to spend time on it. However, it has benefited us greatly.
Tenants on Facebook helped us to choose our new logo. Tenants from Newtown have socialised with tenants from Pontypridd but have never met. Tenants have helped fight crime by reporting information to the police after seeing our Facebook page. Young tenants tag themselves in hundreds of pictures where they are abseiling, climbing and canoeing. Facebook has enabled us to access those who are isolated. Perhaps that is the main reason for being on social media, to help those that are isolated to feel part of a community.
Back to our competition... we ran a competition asking tenants to ‘like’ our Facebook page and write ‘I want to win’ on our ‘wall’ to win an overnight stay at a hotel. Although it was a popular competition, it took quite a while to get a competition winner that was actually free on the night! The tenants that finally stayed at the hotel had a wonderful evening and their reaction when they found out was priceless. The massive increase of traffic to our page and quite a few extra ‘likes’ helped too. We may not choose an overnight stay as a prize again, or maybe simply getting them to choose the date and location of the stay could have been easier!
www.facebook.com/newydd
Mared Elenid Williams
Marketing and Communications Coordinator
Newydd Housing Association
Our Facebook page started back in 2011. I was incredibly lucky to be able to push it forward with supportive senior management who love social media, use it regularly and wanted the organisation to embrace it. Our information services and human resources departments were concerned but after ironing out the lumps and bumps we were all of a sudden pushed into the world of social media. It wasn’t just new for the organisation but new for me too. I hadn’t done this before, what if my confidence backfired and something really really bad happened?
Helen Reynolds from Monmouthshire Council came to the rescue. I met her at CHC’s PR Network. She filled me with confidence and advice and her success spurred me on to think that I could do it too.
The first step was to ensure that all our staff had access to social media. Our remote workers enjoy keeping up with daily happenings as do staff that are on maternity leave, sabbaticals or maybe those that have left for pastures new. It also meant there were more people to help me!
Tenants can ask us anything and everything on Facebook. I sometimes find that I am a housing officer, maintenance officer, police officer, community worker and any other officer you can think of all in one! This means that staff across the whole organisation need to be involved or at least aware of queries coming through Facebook just like any other letter, email or phone call.
Staff across each department have been trained on the use of Facebook. Although we may need to increase their confidence, they are very much aware of its importance as a communication tool and the need to combine it with other methods of communication. This hasn’t been a quick process as it does take time to get political buy-in.
Up until this year, I hadn’t had a real problem on Facebook. I hadn’t had foul language posted, hadn’t really had abusive comments directed at staff and hadn’t had a persistent barrage of messages demanding a reply a second after posting it. However, we have this year. This means that you have to be on the ball. When a message is posted, check it, do something about it and reply in a timely manner suitable to the query. And if you have to delete it, make sure you explain why. Perhaps it’s because of the recession or because people aren’t hibernating this summer, or perhaps because more people are aware of our page, but this year not all our messages have been 100% positive. BUT we have also had lovely comments. At the end of the day, Facebook is a public method of voicing an opinion. It isn’t plain sailing and you need to spend time on it. However, it has benefited us greatly.
Tenants on Facebook helped us to choose our new logo. Tenants from Newtown have socialised with tenants from Pontypridd but have never met. Tenants have helped fight crime by reporting information to the police after seeing our Facebook page. Young tenants tag themselves in hundreds of pictures where they are abseiling, climbing and canoeing. Facebook has enabled us to access those who are isolated. Perhaps that is the main reason for being on social media, to help those that are isolated to feel part of a community.
Back to our competition... we ran a competition asking tenants to ‘like’ our Facebook page and write ‘I want to win’ on our ‘wall’ to win an overnight stay at a hotel. Although it was a popular competition, it took quite a while to get a competition winner that was actually free on the night! The tenants that finally stayed at the hotel had a wonderful evening and their reaction when they found out was priceless. The massive increase of traffic to our page and quite a few extra ‘likes’ helped too. We may not choose an overnight stay as a prize again, or maybe simply getting them to choose the date and location of the stay could have been easier!
www.facebook.com/newydd
Mared Elenid Williams
Marketing and Communications Coordinator
Newydd Housing Association
Wednesday, 28 August 2013
Moving on and looking ahead
It is a little self indulgent to write this blog post, but what the heck. After almost 4 years at CHC I am, as the cliché goes, off to pastures new. I have worked across a range of housing policy areas in this small but dynamic organisation including housing management, community regeneration, rural housing, support, older people, equality and, more recently, worked on the vast learning and improvement programme of conferences, events and also commercial members. I have been fortunate to cram a lot of learning into a relatively short space of time, and met many inspirational people who are helping to empower communities and individuals across Wales to make positive changes to their lives. I feel very proud to have been involved with the huge range of policy, learning and events which I know are amongst the best the Welsh housing sector has to offer.
It is quite rare for anyone to leave CHC and there is a good reason for that. It’s a fantastic team and organisation, and the values are second to none. However, the time was right for me to go back to a housing association and I was delighted to be offered the role at Newydd Housing Association as their Community Partnership Manager. I am excited to take forward the great work on regeneration and tenant involvement across the 11 local authority areas Newydd covers. I feel lucky to be staying in such an innovative sector that really does make a difference.
So what is coming up at CHC? Our One Big Housing UnConference is being held on 10/11 October 2013 at the Metropole Hotel, Llandrindod Wells. I really feel that this one will be the best yet (I am slightly biased, but still…). As I'm leaving CHC in September, I’ve already signed up as a delegate to attend in my new role! I love the relaxed and informal atmosphere, the networking and the chance to hear so many great speakers and attend practical workshops. I particularly like the ‘UnConference’ theme, especially the fact that you can leave a workshop if it isn’t for you and go where you can contribute and learn the most. I am looking forward to seeing many of you at the event and continuing to contribute to the work of the housing movement in Wales.
Another big event coming up is the ‘Let’s talk about...’ conference which has a PR and Communication angle for the big housing issues. This event is on 4/5 December in Llandrindod Wells. If your role is about communicating in your organisation to staff, tenants or stakeholders, then you’ll find this one really useful. I’ve had a sneaky peak at the packed agenda and it is very diverse and inspiring! The full programme should be published at the end of September. Keep an eye on the CHC website.
My new email address will be kevin.howell@newydd.co.uk and I will be starting my new role on 16 September 2013. I look forward to networking with you in my new role!
Kevin Howell
Learning and Improvement Manager
Community Housing Cymru
It is quite rare for anyone to leave CHC and there is a good reason for that. It’s a fantastic team and organisation, and the values are second to none. However, the time was right for me to go back to a housing association and I was delighted to be offered the role at Newydd Housing Association as their Community Partnership Manager. I am excited to take forward the great work on regeneration and tenant involvement across the 11 local authority areas Newydd covers. I feel lucky to be staying in such an innovative sector that really does make a difference.
So what is coming up at CHC? Our One Big Housing UnConference is being held on 10/11 October 2013 at the Metropole Hotel, Llandrindod Wells. I really feel that this one will be the best yet (I am slightly biased, but still…). As I'm leaving CHC in September, I’ve already signed up as a delegate to attend in my new role! I love the relaxed and informal atmosphere, the networking and the chance to hear so many great speakers and attend practical workshops. I particularly like the ‘UnConference’ theme, especially the fact that you can leave a workshop if it isn’t for you and go where you can contribute and learn the most. I am looking forward to seeing many of you at the event and continuing to contribute to the work of the housing movement in Wales.
Another big event coming up is the ‘Let’s talk about...’ conference which has a PR and Communication angle for the big housing issues. This event is on 4/5 December in Llandrindod Wells. If your role is about communicating in your organisation to staff, tenants or stakeholders, then you’ll find this one really useful. I’ve had a sneaky peak at the packed agenda and it is very diverse and inspiring! The full programme should be published at the end of September. Keep an eye on the CHC website.
My new email address will be kevin.howell@newydd.co.uk and I will be starting my new role on 16 September 2013. I look forward to networking with you in my new role!
Kevin Howell
Learning and Improvement Manager
Community Housing Cymru
Subscribe to:
Posts (Atom)